Troubleshooting Guide
Refrigerator Leaking Water on Floor
Water pooling under or around the refrigerator
refrigeratorbuilt-in refrigerator
You're finding water on the floor near your refrigerator. The water may be coming from inside, underneath, or behind the unit.
Quick Fixes to Try First
- 1Check the defrost drain for clogs (inside freezer at bottom)
- 2Inspect the water supply line at the back for visible leaks
- 3Examine the drain pan under the refrigerator
- 4Check ice maker for proper operation
- 5Verify door seals are intact and closing properly
Most Common Causes
Clogged Defrost Drain
DIY Possible
The defrost drain is blocked with ice or debris, causing water to overflow onto the floor.
Water Supply Line Leak
DIY Possible
The water line for the ice maker or water dispenser may be leaking at a connection.
Other Possible Causes
Cracked Drain Pan
The drain pan under the refrigerator may be cracked or overflowing.
Ice Maker Overflow
A malfunctioning ice maker may be overflowing water.
Door Seal Condensation
A worn door seal allows humid air in, creating excess condensation that overwhelms drainage.
When to Call a Professional
Contact our technicians if any of these apply:
- Water leak is coming from inside the sealed system
- The defrost drain is frozen solid and can't be cleared
- Leak is from the ice maker mechanism itself
- Water damage is occurring to flooring
Brands We Service for This Issue
Related Problems
Still Need Help?
Our factory-trained technicians are ready to diagnose and repair your appliance.